Email Templates

Create reusable templates for common messages. Use placeholders to personalise each email automatically.

Creating a template

1. Go to Settings → Email Templates
2. Click Create Template
3. Give it a name (e.g. "Payment Reminder", "Welcome Message")
4. Write the email content with placeholders
5. Preview to check how it looks
6. Save

Placeholders

Insert dynamic content that's filled in for each recipient:

• {{parentName}} — The parent's name
• {{athleteName}} — The child's name
• {{teamName}} — The team name
• {{amount}} — Payment amount
• {{dueDate}} — Payment due date
• {{clubName}} — Your club's name

See the full list of available placeholders on the template editor page.

AI generation

Click Generate with AI to have the AI write a template for you. Describe what you need (e.g. "a friendly payment reminder for overdue fees") and the AI creates a draft you can edit.

Using templates

When composing a message from the Messages page, click Use Templateand select your template. The placeholders are filled in with real data for each recipient.

Default templates

Set a template as the default for specific events (payment reminders, welcome messages). The automated systems use default templates when sending scheduled emails.