Messages

See messages from your club and send messages to the admin team — all in one place. Three tabs: Inbox, Unread, and Sent.

Inbox

Messages from your club admins appear here. Broadcasts to your team, payment reminders, session cancellations, policy updates, anything sent to you specifically or to a group you're in.

Tap a message to open it. We mark it as read automatically. Use Mark All Read to clear the unread count in one go.

Unread

Filters the Inbox to messages you haven't opened yet. Helpful if your inbox has built up over time and you want to focus on what's new.

Sent

Every message you've sent to the club appears here, with a status pill so you can tell what's happened to it:

• Sent — we've received it; the club admin hasn't looked at it yet.
• Awaiting reply — admin has flagged it as needing a response.
• Replied — admin has handled it. Their reply lands in your Inbox tab as a separate message from the club.
• Resolved — admin has marked the conversation closed.

Tap a sent row to see exactly what you wrote. Replies from the club appear in your Inbox tab, not the Sent tab.

Send a message to your club

Tap Send to Club at the top right. The composer asks for an optional subject and a message body (up to 4,000 characters).

When you tap Send, we deliver it to your club's inbox. Their AI assistant automatically detects what you're asking about (a payment, an absence, a general question) and suggests draft replies for the admin to send. You'll get the reply in your Inbox tab, usually within a working day.

After sending, the page automatically switches to your Sent tab so you can see your message right away.

Replies and threading

When admins reply to your message, the reply comes through as a new message in your Inbox. We don't currently thread the back-and-forth into a single conversation view — that's on the roadmap.

Notifications

New messages from your club trigger a push notification on your phone if you've added Kolva Club to your home screen and granted notification permission. You also get an email for higher-priority messages.