Shop
Sell uniforms, equipment, competition entry, and merchandise directly to parents through the built-in club shop.
Enabling the shop
Go to Settings, open the Branding tab and find the Club Shop card. Switch on Enable Club Shop, add a Shop Name and Shop Description, add a Shop Banner if you like, and click Save Changes. If you leave the name blank, the shop is called your club name followed by “Shop”.
Parents pay by card through your Stripe account, so connect Stripe first (see Setting Up Payments). Without it, checkout fails with “Shop payments are not configured for this club”.
The switch changes the Active or Disabled badge on your Shop Dashboard. It doesn't add or remove the Shop link in the parent portal.
Products
Click More in the sidebar (or press Ctrl+K / Cmd+K) and choose Shop to open the Shop Dashboard, then Manage Products. The list has a search box and All Categories and All Statuses filters. Click Add Product to create one, or Edit on a row to change it.
- Product Name and Description — What you're selling
- Category — Uniform, Practice Wear, Accessories, Equipment, Competition Entry or Other
- Price — What parents pay. Compare at Price is optional and is shown crossed out, for a sale.
- Track inventory for this product — Tick it to keep a Stock Quantity. A product can't be bought for more than the stock you hold.
- Variants — Click Add Variant for sizes, colours or other options (for example “Junior Medium” and “Adult Large”). Each variant has a name, a SKU, an optional price and its own stock level.
- Save as draft (don't publish yet) — Keeps the product hidden until you are ready
Click Create Product to save. Photos are added afterwards: open the product with Edit, click Upload Image under Images (JPEG, PNG or WebP, under 5MB) and click Save Changes.
On the Edit Product page, Product Status is Active, Draft, Archived or Out of Stock. Parents are only shown Active products. The archive button on a product's row also archives it, after asking you to confirm.
Orders
Orders appear under View Orders on the Shop Dashboard. Each row shows the order, customer, items, total, payment status (Pending, Paid, Cancelled or Refunded), fulfilment status and date. Search by order number or customer, and filter by payment status or fulfilment. Click an order to open it.
Once an order is Paid, you can track fulfilment. Click Fulfill Items, tick the items you have handed over and choose Fulfilled, Shipped or Delivered. Under Fulfillment Status you can also set the whole order to Unfulfilled, Partial, Fulfilled, Shipped or Delivered.
Each shop order creates a payment described as “Shop order” followed by the order number.
Shop dashboard
The Shop Dashboard shows Total Products (and how many are active), Total Orders (and how many are pending), your five most recent orders, and buttons for Manage Products, View Orders and Shop Settings.
The Total Revenue and This Month tiles currently show £0.00 whatever has been sold, and the Low Stock Alerts card always shows “All stocked up!”. Check sales on the Orders page and stock on each product's page instead.
Parent experience
Parents open Shop in their portal, browse products (they can search and filter by category), choose an option if the product has variants, and click Add to Cart. At checkout they are taken to a Stripe page to pay by card. Afterwards they land on My Orders, which lists their shop orders.