Documents
Request documents from parents (medical forms, consent forms, insurance certificates) and track their submission and approval status.
Requesting documents
- Go to Documents in the sidebar
- Click Request Documents
- Select the document type (or create a new type)
- Choose recipients — individual parents, teams, or everyone
- Set an optional due date and expiry period
- Send the request
Parents receive an email and see the request on their dashboard.
Document types
Create custom document types to match your club's needs:
- Medical forms
- Consent forms (photo consent, trip consent)
- Insurance certificates
- Safeguarding declarations
- Any custom document your club requires
Tracking submissions
The documents page shows the status of every request:
- Pending — Not yet submitted by the parent
- Submitted — Parent has uploaded, awaiting your review
- Approved — You've reviewed and accepted
- Rejected — Doesn't meet requirements (parent is notified to resubmit)
- Expired — Past the expiry date, needs renewal
Expiry alerts
Documents with expiry dates are monitored automatically. You'll receive alerts when documents are about to expire, giving you time to request renewals.